API Reference

Error Code List

Error codes returned by all interfaces in abnormal situations


Error CodeDesc
RS00110001Card service call rate limited
RS00110002Bind card: multiple bound card records found.
RS00110003Bind card: bind card failed: channel call exception.
RS00110004Bank account has already been bound by another user
RS00110005Bank account verification failed
RS00110006The card info is incorrect. Please try with different card.
RS00110007Incorrect swift code, please check
RS00110008Risk control verification failed, unbind failed
RS00110009ExternalUserId or userId can't be empty!
RS00110010No channel account found for {} {}. Please create the channel account before binding the recipient account.
RS00110011Payment channel failed to verify card information
RS00110012User's AML status did not pass
RS00110013Bind card risk control verification failed
RS00110014Only Visa and Mastercard are supported for binding
RS00110015Maximum number of bound cards reached
RS00110016Name mismatch
RS00110017Services are not currently supported for bank cards from this country
RS00110018This bank card does not support withdrawals
RS00110019Cannot bind a card again within 48 hours of unbinding
RS00110020This bank card has already been bound by another account
RS00110021Decline list - BIN
RS00110022services for bill address country in this country are not currently supported
RS00110023Do not bind the card again
RS00110024bind card token Error
RS00110025The card info is incorrect. Please try with different card.
RS00110026Card operations are too frequent.
RS00110027User's AML status did not pass
RS00110028Maximum number of bound cards reached
RS00110029invalid params
RS00110030bind card token Error
RS00110031Card operations are too frequent.
RS00110032Not supported for current country
RS00110033The card balance is insufficient.
RS00110034The card balance is insufficient.
RS00110035The card has expired.
RS00110036The card has expired.
RS00110037Please supplement the card {0} information.
RS00110038Please supplement the card {0} information.
RS00120001An operation is already in progress. Please do not submit duplicate requests.
RS00130001When binding a bank account, the verification of the user's account opening information is empty
RS00130002When binding a bank account, the uploaded file path does not belong to the current user
RS00130003Unsupported bank account type {}
RS00130004MerchantCode can't be empty!
RS00130005No user found
RS00130006No card information
RS00130007invalid params
RS00310001This trading pair is not currently supported
RS00510001Our services are currently not available for you IP address location
RS00510002The recurring investment plan amount exceeds the limit.
RS00510003Please complete the risk control questionnaire.
RS00510004Deposit/withdrawal account abnormal: {0}
RS00510005Deposit/withdrawal account is being opened
RS00510006Please return to the merchant and place the order again
RS00510007The CPF/CNPJ information does not match the registered information. Please verify.
RS00510008Please provide the CPF/CNPJ as required by local regulations.
RS00510009order state can not refund
RS00510010Order does not exist or has expired
RS00510011Precision limit reached. Maximum supported: {0}.
RS00510012Precision limit reached. Maximum supported: {0}.
RS00510013only visa supported
RS00510014The Indonesia site account has not been activated, unable to use IDR
RS00510015Insufficient user balance
RS00510016AML blocked transaction
RS00510017To keep your account secure and compliant, please upload the requested documents.
RS00510018KYT verification failed.
RS00510019Due to compliance reason, your account is being suspended.
RS00510020User is missing a phone number
RS00510021The transaction exceeds your allowed limit. Please try again later.
RS00520001Withdrawal: the withdrawal amount is insufficient to cover the service fee.
RS00520002Deposit failed: The deposit amount is insufficient to cover the service fee.
RS00530001Refund failed: The refund amount is greater than the order amount.
RS00610001Bind card: abnormal user account opening record, more than one record found.
RS00610002Account opening failed: no corresponding KYB file information found.
RS00610003Account opening failed: user type does not meet requirements, neither KYC nor KYB.
RS00610004Please complete the account opening questionnaire first.
RS00610005Order {} has been completed, no further action needed.
RS00610006Oops, something went wrong. Try again later.
RS00610007Order has reached a final state, no further action needed. orderId: {}
RS00610008order state can not refund
RS00610009Incorrect swift code, please check
RS00610010User has a remaining balance and cannot deregister
RS00620001Account opening failed: KYB application was rejected.
RS00620002Account opening failed: KYC review did not pass.
RS00620003Account opening failed: no user KYC or KYB account opening data found.
RS00620004The payment channel in the interface parameters is not supported.
RS00620005Not supported by current system configuration: {0}.
RS00620006Channel system Error
RS00620007Channel system Error
RS00630001Account opening failed: KYC/KYB information does not meet channel requirements (missing fields or files).
RS00630002The uploaded Brazilian identity proof document (CPF/CNPJ) has an incorrect format.
RS00630003cpf or cnpj number is invalid
RS00630004Withdrawal bank account does not exist
RS00630005Abnormal user account opening status
RS00630006Account opening failed: the following fields do not meet channel requirements: {}.
RS00630007Invalid payment token. Please verify your payment details, ensure Google Pay/Apple Pay is configured correctly, or try again later.
RS00710001The file format you uploaded is not valid
RS00710002The photo file size cannot exceed 5 MB.
RS00710003user exist in multiple merchant,can't update bind email
RS00710004The user is on the blacklist, For details, please contact the OSLPAY team.
RS00710005The user does not exist.
RS00710006User information already exists
RS00710007The user is in a restricted country
RS00710008User behavior has been restricted
RS00710009Please complete the risk control questionnaire
RS00710010No user found
RS00710011MerchantCode can't be empty!
RS00710012Verification failed. Please check your information and try again.
RS00710013Verification failed. Please check your information and try again.
RS00710014User has a remaining balance and cannot deregister
RS00710015User not found
RS00720001Request timed out, please try again.
RS00720002Request timed out, please try again later
RS00720003Invalid parameter(s): {0}
RS00720004System error
RS00730001Illegal operation.
RS00730002The parameter length of {0} exceeds {1} characters.
RS00730003externalUserId or userId can't be empty!
RS00730004Missing required parameters
RS00810001The current quote is not within the specified range
RS00810002LP liquidity request abnormal, spot order book depth query failed.
RS00810003Request rate limited
RS00810004Quote requests are too frequent, please try again later
RS00810005The current quote not support reverse quote.
RS00810006Quoted rate is outside the valid range. Please retry.
RS00810007Quote error, please contact OSLPAY
RS00810008business error
RS00810009Your current trading amount exceeds the total trading limit
RS00810010Your current trading amount exceeds the monthly trading limit
RS00810011Your current trading amount exceeds the weekly trading limit
RS00810012Your current trading amount exceeds the daily trading limit
RS00810013Your current trading amount exceeds the single trading limit
RS00810014business error
RS00810015Your current trading amount exceeds the total trading limit
RS00810016Your current trading amount exceeds the monthly trading limit
RS00810017Your current trading amount exceeds the weekly trading limit
RS00810018Your current trading amount exceeds the daily trading limit
RS00810019Your current trading amount exceeds the single trading limit
RS00810020Failed to retrieve trading pair info from LP router.
RS00810021No matching LP routing found for the merchant.
RS00810022The specified Merchant LP could not be found.
RS00830001The current quote is not within the specified range
RS00910001business error
RS00910002AML blocked transaction
RS00910003To keep your account secure and compliant, please upload the requested documents.
RS00910004Due to updated service requirements, your account is being suspended. Our Customer Service team will contact you shortly to guide you through the next steps.
RS00910005The transaction exceeds your allowed limit. Please try again later.
RS00930001Please fill in the risk control questionnaire.
RS00930002Parameter validation failed
RS00930003Card does not exist
RS00930004Failed to update supplemental card information
RS00930005Card token has expired
RS00930006Parameter error
RS00930007Mobile phone number is required, the length cannot exceed 30
RS00930008Please fill in the User Name, the length cannot exceed 30
RS00930009Please fill in the Postal code, the length cannot exceed 30
RS00930010Please fill in the address, the length cannot exceed 120
RS00930011Please fill in the City, the length cannot exceed 50
RS00930012Please fill in the country, the length cannot exceed 20
RS01010001user did not complete kyc
RS01010002appId does not exist
RS01010003issue card additional information address is empty
RS01010004issue card additional information fullName is empty
RS01010005User did not complete kyc
RS01010006quote for this trading pair are not configured
RS01010007issue card additional information postalCode is empty
RS01010008no permission for this interface
RS01010009ip is not bound
RS01010010orderId/merchantOrder both exist or are empty
RS01010011quote failed
RS01010012issue card additional information country is empty
RS01010013email and quoteId do not match
RS01010014issue card additional information phone is empty
RS01010015parameter {0} does not exist or is illegal
RS01010016signature verify failed
RS01010017invalid params
RS01010018the card ID does not exist or the card ID does not exist or has been deleted or does not match the email
RS01010019issue card additional information areaCode is empty
RS01010020parameter {0} cannot be empty
RS01010021Request frequency exceeds the limit
RS01010022issue card additional information city is empty
RS01010023merchantOrder already exists
RS01010024Card information does not exist
RS01010025Duplicate identity document
RS01010026The request parameter tag cannot be empty
RS01010027Invalid transfer address
RS01010028The selected country is not supported
RS01010029User does not exist
RS01010030Order already exists, please do not create duplicate orders
RS01010031Failed to deduct payment when creating order
RS01010032EEA not available
RS01010033User has not completed 3DS
RS01010034Please complete KYC verification
RS01010035Apple Pay verification failed
RS01010036Failed to retrieve quote information
RS01010037Service is not currently supported for KYC users of this nationality
RS01010038The chain you selected is not available, please select again
RS01010039Parameter check failed
RS01010040The quote has expired, please get the latest quote
RS01010041Email binding exception, please try again later
RS01010042Risk control verification for card binding failed
RS01010043Merchant code is null
RS01010044User is restricted from placing orders!
RS01010045Invalid parameter
RS01010046User failed the channel 3DS verification
RS01010047Risk control check exception
RS01010048User's amlStatus is not approved
RS01010049Failed to get behavior restriction
RS01010050Cannot bind a card again within 48 hours of unbinding
RS01010051Cannot exceed {0} cards at most
RS01010052This bank card has already been bound by another account
RS01010053Only Visa and Mastercard are supported for binding
RS01010054Card mailing region is prohibited, this operation is not allowed
RS01010055Services are not currently supported for bank cards from this country
RS01010056Email has already been bound
RS01010057Services are not currently supported for bank cards from this billing address country
RS01010058Name mismatch
RS01010059Channel card binding failed or channel name mismatch
RS01010060Only Visa is supported
RS01010061Risk control verification failed
RS01010062This card does not support withdrawal
RS01010063Name mismatch
RS01010064Card binding verification failed
RS01010065Failed to query merchant information
RS01010066Parameters are missing. Please upgrade to the latest system version to add necessary fields.
RS01010067{} can not be empty
RS01010068Sumsub returned an error, the imported token may have expired or the token is not supported
RS01010069This merchant email or merchant ID has already been bound by another user!
RS01010070User behavior has been restricted
RS01010071Service is not currently supported for this bank card BIN
RS01010072Decline list - Phone
RS01010073Decline list - BIN
RS01010074Decline list - Phone
RS01010075Decline list - Email domain
RS01010076Decline list - Email address
RS01010077Risk Blocked Transaction
RS01010078Decline list - BIN
RS01010079Decline list - Card number
RS01010080Fraud score exceeds threshold
RS01010081Decline list - Card number
RS01010082Potential fraud risk
RS01010083Risk blocked transaction
RS01010084Decline list - Phone
RS01010085Fraud score exceeds threshold
RS01010086Decline list - BIN
RS01010087Decline list - Email domain
RS01010088Decline list - Email address
RS01010089Decline list - Email domain
RS01010090Decline list - Payment IP
RS01010091Decline list - Email address
RS01010092Decline list - Payment IP
RS01010093Decline list - Card number
RS010100943DS authentication required
RS01010095Risk Blocked Transaction
RS01010096Fraud score exceeds threshold
RS01010097The current quote is not within the specified range
RS01010098not found card info
RS01010099Do not bind the card again
RS01010100The user's identity document three-element information has already been used by another email.
RS01010101ChargeType cannot be our
RS01010102User account does not exist
RS01010103PayWay code is invalid
RS01010104Transfer amount scale is invalid
RS01010105KYB audit was rejected
RS01010106Transfer direction is invalid
RS01010107Currency is invalid
RS01010108CPF number is invalid
RS01010109On-chain mode: below the minimum withdrawal amount
RS01010110OpenAPI rate limited
RS01010111This card has a recurring investment plan and cannot be deleted.
RS01010112The chain address and chain information do not match,address verification failed.
RS01020001system abnormality please contact OSL PAY
RS01030001parameter {0} cannot be empty
RS01030002Invalid parameter: {0}
RS01030003File type mismatch. Please upload a file in one of the following formats: jpg, jpeg, png, pdf.
RS01110001Your password has expired. Please reset it to continue.
RS01110002You've been signed out due to inactivity. Please sign in again.
RS01110003This password reset link is invalid or has expired. Please request a new one.
RS01110004Your password doesn't meet the security requirements. Please choose a stronger one.
RS01110005You can't reuse any of your last 3 passwords. Please choose a different one.
RS01110006The verification code is incorrect or has expired. Please try again.
RS01110007The verification code is incorrect or has expired. Please try again.
RS01110008The verification code is incorrect or has expired. Please try again.
RS01110009You've been signed out due to inactivity. Please sign in again.
RS01110010You've been signed out due to inactivity. Please sign in again.
RS01110011For your security, this account has been temporarily disabled due to multiple failed login attempts. Please try again later.
RS01110012You're requesting password resets too often. Please try again in 60 seconds.
RS01110013We couldn't send the password reset email. Please try again later.
RS01110014Only one active key is allowed.To generate a new API key, please reset your existing one.
RS01110015This IP address is already in the whitelist.
RS01110016This app version already exists.
RS01110017Invalid file type.
RS01110018This role cannot be deleted because it is currently assigned to users.
RS01110019Role name already exists.
RS01110020You don't have permission to perform this action.
RS01110021This person is already a member.
RS01110022There's already a pending invitation for this person.
RS01110023This email is already an active account with another merchant and can't join a new one for now.
RS01110024We couldn't send the invitation email. Please try again later or contact support if the issue persists.
RS01110025The email or password is incorrect.
RS01110026Your account has been suspended. Please contact support.
RS01110027Your account has been suspended. Please contact support.
RS01110028Only one active key is allowed.To generate a new webhook key, please reset your existing one.
RS01120001Export failed. Please try again later
RS01120002We couldn't submit your request for approval. Please try again later.
RS01120003File upload failed. Please try again.
RS01120004System failed.Please contact support.
RS01130001Please enter a valid IPv4, IPv6, or CIDR address.
RS01130002Please enter an app version of up to 32 characters.
RS01130003Incomplete Apple Pay/Google Pay configuration. Certificate or Private Key are required
RS01130004This file exceeds the size limit.
RS01130005Invalid file type.



Updated about 1 month ago

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Updated about 1 month ago

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